You can find a lot of website hosting providers available, however many of them are resellers that have minimal resources, especially when it comes to support. A good way to distinguish them is the option to reach the company over the phone. The level of support that you'll receive through this particular way of communication varies based on the service provider - a few of them provide professional telephone support, while others offer basic and customer support only because some matters are more time-consuming and it is a lot less difficult to be resolved via a trouble ticket, especially when the situation needs to be escalated. Still, it is good to know that you could always contact your website hosting supplier because there are various small-scale issues which can be taken care of effortlessly and in a very timely manner through a telephone call, not mentioning that you can get more details about the services even before you become a customer.
Phone Support in Website Hosting
Since we have live telephone support 14 hrs daily, you will be able to call us and speak with one of our customer support agents to learn more about any of the Linux website hosting packages that we offer and ensure that our servers match the system requirements for your websites before purchasing anything. For your convenience, we have phone numbers on 3 continents so you will be able to call the one closer to you - in the U.S.A., Great Britain or Australia. In case you are already a customer, you can give us a call about general and billing matters, and about some tech issues. In case the trouble is strictly technical or it requires more time to analyze, you should use our ticketing system, that will enable both you and our technical support team to track the details given by both sides.