A 99.9% Server Uptime
Our website hosting system is based on a stable, top–hole hardware architecture and a heavily modified Linux distribution. This is why, irrespective of what your web site is, or how many site visitors you’ve got, or even if there is a denial–of–service attack, our machines will remain up and running and your websites will remain accessible online.
All our Linux website hosting packages plans offer a 99.9% server uptime guarantee. And irrespective of which datacenter you choose, our guarantee remains the same.
A 99.9% Network Uptime
To be able to provide an outstanding web hosting service, you can barely trust the default network configuration in a datacenter. We have built our own custom network in an attempt to ensure a faster–than–the–speed–of–light connection speed with the rest of the world.
And because of this, irrespective of which datacenters you choose: our data center in the US, our data center in the UK, in our data center in FI, in our data center in East Europe or our data center in AU, you will take advantage of an assured 99.9% network uptime. And this uptime guarantee applies to all hosting services offered in each datacenter.
A 30–Day Money–Back Guarantee
Regardless of the fact that we have done our best to curtail all potential risks with our cloud hosting plans and regardless of the fact that we provide premium–quality support, there are cases when the client is simply not content with what we offer. Or he wants to migrate to a more robust hosting solution, like a virtual private server or even a dedicated hosting server.
That is why we offer a 30–day money–back guarantee with each of our cloud hosting plans, no questions asked. If you are not fully happy, you will get a refund.
24/7 Technical Support
If you have ever been forced to wait around for hours for a reply, you’re probably aware of how infuriating this can be, especially if your website is at stake. That’s the reason why our company offers you a 24x7 support service with a 1–hour response time guarantee. Irrespective of what happens or what holiday it is – our support engineers will be at your disposal and they’ll answer you in less than sixty minutes. And the best thing is that their average ticket response time is less than twenty minutes!