1 hour ticket response
Timely support is our greatest responsibility and this is why we have a team of professional customer service technicians who are ready to offer a fast reply to any question that you could have. Simply send your trouble ticket from your Online Control Panel and we will reply back to you within one hour at the latest. As a matter of fact, we work hard and aim for a 20–minute response time.
An Outstanding Customer Support Service
Each member of our customer care staff has several years of experience in the Linux website hosting packages sector and the vast majority of them have been with us for at least five years. They are all eager to answer all your queries in the most efficient manner possible.
An Intuitive Help Center
To help you get a quick tip on how you can use a given service, we have integrated a really intuitive Help Center section in the Online Control Panel. You can search through a rich selection of web hosting account administration articles and website management articles, have a gaze at our F.A.Q. library or watch our educational video tutorials.