Q: What exactly does website migration mean and what does it include?
A: The website migration service available at Golden Shield Web Hosting is entirely free of cost and consists of moving all your website files, databases and e–mails from your current provider to your new hosting account with us. We will also fine–tune all the settings needed for your sites to be completely operational on our advanced cloud hosting platform.Our technicians are completely capable of transferring any sort of website. With years of practical experience in this field, they are well–versed in the inner workings of our cloud hosting platform, our Control Panel as well as all other commonly used Control Panels. For them, moving a custom–built application with numerous custom libraries is as easy as moving a simple WordPress–based weblog.
Q: How much time will the website migration process take?
A: While we can’t give you a precise ETA, because there are a lot of variables, among them the physical size of the web files and databases, the location of the present host’s server, the complexity of your web site and the current workload of our Website Migration Department, etc., we will give our best to transfer your web site within 48h, and in some cases – within 24h (when the website content is not very large).
Q: Do you need anything from me before you start transferring my website?
A: We do not collect any private information. We will require, however, the login info for your old web hosting account as well as the name of the website that you need to migrate.
Q: You will access sensitive data. How can I be sure that you won’t abuse it?
Q: Will my site be unavailable during the migration?
A: Nope. Your website will stay completely operational during the transfer. Once everything is done on our end, we’ll notify you so that you can preview it and check for any problems. If everything is alright, all you will have to do is edit your domain’s DNS settings.
Q: Will my old web hosting provider need to do anything?
A: No. We’ll never touch base with your hosting provider about anything at all. They will not be aware of the web site transfer either.
Q: Which web hosting platforms do you support?
A: Yes. We support all traditional Linux–based hosting platforms. We do not support Windows–driven web hosting platforms, since we don’t offer Windows web hosting services ourselves.Furthermore, we don’t support proprietary web site building and administration interfaces such as Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.